Out of more than 300 IT Service providers in the Phoenix Metro area, only a handful are capable of actually providing your small to mid-sized business a proactive IT system that will reliably do exactly what your specific business needs. So if you’re looking to upgrade or expand your current system, add new locations, or install new business software packages, Don’t hire anyone until you first consider these 7 points:

1. Are they qualified to actually finish what I need?

   Rather than obtaining a narrow certification in some academic environment, Nexus Innovation Corp. technicians must demonstrate expert level working knowledge and hands on capability spanning the top 14 Network Applications and the top 3 Network Topologies with the 7 most widely used network hardware/software manufacturers. They must be proficient with the top 5 Operating systems and top 25 Application Software packages for servers and desktop systems. This means that Nexus technicians have the versatility and depth to make sure all the necessary tools are incorporated into your IT System.

   
   

2. Do they carefully study my specific business needs before making a proposal?

   Most firms in the industry send you a one or two page form to fill out and fax back, providing only limited information. Nexus meets with potential clients face to face, reviewing over 275 points of system information and features to make sure we understand exactly what your business needs. While most businesses end up being only 20-30% satisfied with their IT system choice, our client satisfaction rate is over 90%.

   
   

3. Do they offer flexibility – or do they have a ‘one size fits all’ philosophy?

   Instead of a ‘one size fits all’ philosophy, at Nexus we provide high, medium, and low level system package options that give you 100% control over your IT system. We meet at least 3 times prior to installation to make sure we’ve asked all the right questions to define your IT infrastructure correctly. Because of the up front detail work, we’re able to cut installation time by 50% and reduce unexpected costs by over 82% compared to other IT firms.

   
   

4. Can they prevent downtime problems – or do they just try to fix them after my system goes down?

   In this business environment, time is money. An under-performing computer system will cost you both. Nexus’ Proactive Plus IT System Management package proactively detects and corrects 98% of the conditions that would normally cause your computer network to bog down and crash – COSTLY DOWN TIME IS PREVENTED.

   
   

5. How fast can they respond if I do have a problem?

   With Nexus’ real time remote network monitoring system many problems are resolved often in just seconds. On site service packages are also available with GUARANTEED RESPONSE TIME options from minutes to hours – whatever your business needs dictate.

   
   

6. Will their system actually cut down my IT costs?

   If your business has a 30 user computer network that is critical to your operations you most likely work hard at keeping one, most likely two full time IT employees on site to keep things running. If you had a Nexus remote real time network monitoring system in the same business, you’d be able to reduce your IT costs by over $3,100 each month – and have a peak performing IT System.

   
   

7. Do they guarantee results?

   Nexus’ systems perform daily verification and monthly physical tape restore procedures – ensuring your data is promptly and thoroughly backed up. In addition, complete disaster recovery plans are individually developed for each business. Resulting systems have proven to meet client expectations 100% of the time.