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Dependable Data
Protection
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Backup
System Monitoring
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Tape
Quality Management
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Regular
Physical Tape Restore Verification
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Disaster
Recovery Planning
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Saved
Personal Desktop Prefrences
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Rapid Response Time
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Remote
Response Time by Phone or Email from 10min - 4hr depending on agreement
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On-site
Response Time from 1Hr - NBD depending on agreement
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Solid Security |
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Network Access
Policy Management
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Virus Management of
Desktops, Servers |
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Secure Remote Access
Managment
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Rigorous Real-Time Monitoring |
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24x7 Backup System
Monitoring
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24x7 Monitoring of
Network Services
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24x7 Anti-Virus
Update Monitoring
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24x7 Remote Access
Monitoring
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Remote Management |
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New Employee Setup
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User Account
Administration
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Desktop
Troubleshooting
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Proactive Desktop
& Server Updates & Patches
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Timely Reports |
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Backup Performance
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Network Bandwidth
Performance & Future Trend Analysis |
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Server Utilization
& Future Trend Analysis
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Building Power
Utilization & Temperature Measurements
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Virus Activity
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Remote Access
Activity
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