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IT management has Evolved |
Is There a Better Way? While working in IT support at a large Fortune 500 corporate enterprise, I heard too many of my small business owner friends express their challenges and headaches associated with computer support. I knew there had to be a better way. Why not deliver behind the scenes, enterprise quality IT support, customizing the support to each business owner's needs, while delivering a very personable end user experience. Most importantly, deliver this greater value for less cost! After 10 years of painsaking research, testing and development, we finally did it! I would like to introduce you to the most comprehensive and pain-free approach to computer support available -- our Evolution IT Management Service Packages. Kevin J. Hancock
Founder, CEO of Evolution IT Management Services So.. You Want... - Extremely fast response time to quickly resolve any emerging problem.
- Qualified technicians who also understand your business's objectives.
- Effective data backup and security protection.
- Your network system to "evolve" and match the dynamic business environment around it.
- 100% guaranteed solutions on hardware and labor.
And You Especially Want... - To lower costs without sacrificing the above items.
We created Evolution IT Management services
with your business needs in mind. ...We think you deserve it.
Read More ... WHY Evolution IT OVER Pay by the Hour Techs | Services | Evolution IT
| Pay by Hour Techs
| | Response | 30 minute rapid response guaranteed or your support will be free. The fastest and best guarantee in the Phoenix Metro Valley.
| Leave a voice message, wait for a response for an undetermined amount of time and if you get a call back, wonder if they will actually arrive when they say they will.
| Fix Time
| 15 minute average remote fix time. 85% of fixes requiring on-site visits are actually fixed in the first visit because the techs come prepared with the needed resources.
| You may be able to get the tech out when they say they will be there but they come unprepared to fix varied problems. Two visits are not uncommon. | Labor Rate
| 20 to 30% reduced labor rates. Invoiced in a clear, understandable (non-geek), and well explained way. | No discounted rates, invoicing is unclear, has one liner description charges and surprise charges. | Guaranteed Work
| 100% satisfaction guarantee on all IT improvements.
| No refund on labor and a restocking fee on unneeded hardware or software.
| Discounted IT Purchases
| 3% to 12% discounts on all IT purchases. | Unable and unprepared to give any discounts.
| IT Knowledge Resource
| Team of IT professionals -- Assigned designated Network Administrator, Systems Analyst, and Project Manager. | Limited to the single technician's knowledge. | Business Driven IT Improvements
| Designated IT team understands you business and makes recommendations which will align your IT system to you business goals. | Techs are not naturally motivated to recommend solutions to permanently alleviate problems. Temporary quick fixes are the rule. |
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About Evolution IT
Evolution IT Managment Services is a network management support company based in the Phoenix-Metro area. Evolution IT is driven to irradicate computer support headaches from ... Read More ...
Why Service Packages?
After reviewing hundreds of business IT cases in the Phoenix Metro area over the last 10 years, our research found these much desired fundamental needs: Extremely fa... Read More ...
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